Evaluation of Employee Retention Strategies in Indian BPO Industry: IBM Case Study

Assem Bin Bandar, Qusai Farouq Almeqdadi, Jiangling Liu

Abstract

Over the past two decade the importance of the employee retention has grown. Most of the organisations understand that human resources are one of the primary factors for the organisational success and their growth. In the globalised world the competition between the organisations has increased and they are not going back to pay the price to acquire and retain the best talents in the market. Efficient and dedicated employees will drive the organisation towards goals. In the Human resource management the employee retention is one of the top most priorities for the organisation’s performance.

Keywords   Employee Retention, Business Process Outsourcing, HRM

Journal   IOARP Journal of Management and Leadership
Volume   Volume 2
Issue   Issue 2, Decemeber 2017
Date Published   31 December
Published in   IOARP Journal of Management and Leadershi
Date Appeared in GDL   15 January 2018

Pages   30-40
Global Digital Library Number   GDL-JML02-004
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