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IOARP Journal of Management and Leadership

IOARP Journal of Management and Leadership

Volume 3, Issue 2, June 2018

IOARP Journal of Management and Leadership offers a platform for academics, scientists, researchers, and practitioners to publish their articles focusing theoretical and practical aspects of management and leadership. Besides accepting author contributions on core topics in management and leadership, we are particularly interested in manuscripts employing interdisciplinary approaches potentially drawing from domains such as; engineering and physical sciences, social sciences and humanities, and life, health, and biomedical sciences.

Authors are invited to submit their contributions in form of theoretical and empirical papers employing qualitative, quantitative and critical methods, action-based research, and case studies, on all topics of Management and Leadership.

Volume 3
Issue 2, June 2018
IOARP Journal of Management and Leadership (JML)
15 July 2018
Dr M Adeel
Copyright © 2015-2021 IOARP

Journal Homepage on Global Digital Library

Evaluation of Employee Retention Strategies in Indian BPO Industry: IBM Case Study

Assem Bin Bandar, Qusai Farouq Almeqdadi, Jiangling Liu

Over the past two decade the importance of the employee retention has grown. Most of the organisations understand that human resources are one of the primary factors for the organisational success and their growth. In the globalised world the competition between the organisations has increased and they are not going back to pay the price to acquire and retain the best talents in the market. Efficient and dedicated employees will drive the organisation towards goals. In the Human resource management the employee retention is one of the top most priorities for the organisation’s performance.
The study explores the importance of the employee retention and how it affects the organisational performance. The study also investigates the strategies adopted by the IBM India. With the aid of valuable data, the study explores the link between retaining the best talents in the market and an increase in the organisational performance.