Strategic Performance Management in South African Multinational Restaurants: Aligning Team Performance, Tools, and Techniques for Success

Azhar Khan

Abstract

In the context of South African multinational restaurant Nando’s, this paper explores aligning team performance with strategic goals and discusses a range of tools to establish performance targets and evaluates the utility of these tools in predicting and measuring future team performance. The paper specifically focuses on the aspects such as individual commitment, mentoring and coaching, and their importance in organisational success. The paper explores whether close monitoring of team actions enhances performance, and if assessment and using adaptable strategies play a role. The paper concludes with a discussion on influencing and persuading strategies and how individuals’ dynamics, their interests, and organizational politics impacts team commitment.

Keywords   Performance targets, strategic objectives, strategic contribution, monitoring actions, influencing and persuading methodologies

Journal   IOARP Journal of Business and Management
Volume   Volume 3
Issue   Issue 1, December 2023
Date Published   December 2023
Published in   IOARP Journal of Business and Management
Date Appeared in GDL   15 January 2024

Pages   8
Global Digital Library Number   GDL-IOARP-JBM03-003
ISSN  
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